Welcome to the Endless PossAbilities Disability & Aged Care Services Pty Ltd website. This website user guide explains how to find information about our NDIS and disability support services, explore our programs, submit a participant referral and contact our Sydney support team.
We aim to make our website clear, inclusive and easy to use for NDIS participants, people with disability, families, carers, guardians, nominees, advocates, support coordinators and healthcare professionals.
The main website menu provides quick access to important information about Endless PossAbilities and the supports we offer.
You can access the menu at the top of the website. On a mobile phone or tablet, select the menu icon to view the available pages.
The Home page provides an overview of Endless PossAbilities, our approach to disability and aged care support, our values and the main services we provide across Sydney.
Use the Home page to:
Learn about our organisation
View our main NDIS support services
Explore our values and person-centred approach
Access the referral form
Find our contact information
Learn about upcoming community programs
The About Us page introduces our organisation, leadership team, experience and commitment to delivering safe, respectful and person-centred support.
Visit this page to understand:
Who we are
Our experience in the disability sector
Our approach to participant support
Our organisational values
Our commitment to quality and compliance
The people responsible for managing our services
The Services page explains the disability and NDIS supports available through Endless PossAbilities.
Our services may include:
Assistance with employment and higher education
High-intensity personal care supports
Daily personal care and assistance
Transport and travel assistance
Community nursing care
Innovative community participation
Community-based activities
Skill development and capacity-building support
Select the relevant service to learn more about what it may include, who it may support and how it can help participants work towards their NDIS goals.
Service availability depends on the participant’s needs, location, funding, requested schedule and the availability of suitably qualified workers.
The School Holiday Program page provides information about inclusive group activities for children of different abilities.
Families can use this page to find information about:
Program dates
Planned activities
Social and recreational opportunities
Skill-building activities
Participation requirements
Enrolment or registration
Required medical and support information
Program updates
Parents and guardians should contact our team before enrolling a child who has medical, behavioural, mobility, communication or high-support needs.
The Referral Form allows a participant or an authorised person to request NDIS or disability support from Endless PossAbilities.
A referral may be submitted by:
An NDIS participant
A family member or carer
A parent or guardian
An NDIS nominee
A support coordinator
A plan manager
An advocate
A hospital or healthcare professional
An allied health provider
Another authorised referrer
Submitting a referral does not automatically confirm that services can begin. Our team will review the information and contact the participant or referrer to discuss the requested support.
Use the Contact Us page when you need to:
Ask about our services
Check whether we support your suburb
Discuss your NDIS goals
Ask about service availability
Follow up on a referral
Request information in another format
Provide feedback
Make a complaint
Ask for help using the website
You can contact us by telephone, email or through the website contact form.
Start by visiting the Services page and selecting the support that most closely matches your needs.
Consider the type of assistance you are looking for, such as:
Help with daily personal activities
High-intensity personal care
Nursing support at home
Assistance attending appointments
Transport to community activities
Support to build social skills
Help accessing education or employment
Support developing greater independence
Inclusive activities for children
You do not need to know the exact NDIS support item before contacting us. Our team can discuss your needs and explain whether the requested service is within our scope.
Before submitting a referral, it may help to have the following information available:
Your NDIS participant number
Your current plan dates
Your NDIS goals
The relevant support budget
Whether your funding is self-managed, plan-managed or NDIA-managed
Your plan manager’s details, where applicable
Your preferred service days and times
Your suburb or support location
Contact our team when you are unsure whether your available funding may be used for a particular support.
Select the Referral Form from the main menu or use a referral button displayed throughout the website.
The referral form may request information such as:
Participant’s full name
Contact details
Residential suburb
Date of birth
NDIS participant number
NDIS plan dates
Funding-management method
Required services
Preferred support schedule
Disability or health information
Communication requirements
Emergency contact details
Referrer information
Support coordinator or plan manager details
Only provide information that is accurate, relevant and authorised.
A person submitting information on behalf of a participant should have the participant’s permission or another lawful authority to provide it.
After receiving a referral, our team may:
Review the information provided.
Contact the participant or referrer.
Discuss the participant’s needs and goals.
Confirm the requested service location and schedule.
Request relevant support plans or assessments.
Check worker availability and service suitability.
Explain pricing and funding arrangements.
Prepare a Service Agreement where services can proceed.
The time required to begin services may depend on the complexity of the support, required assessments, worker availability and the information provided.
Buttons and links help you move between pages and complete important actions.
Select a Contact Us button to open the contact page or enquiry form. Use this option for general questions, service enquiries, feedback or website assistance.
Select a Referral Form or Refer Now button when you are ready to request support for yourself or another participant.
Select Discover More to access further information about a particular disability or NDIS support service.
On a compatible mobile device, selecting the telephone number may open your phone application so you can call our team.
Selecting our email address may open the default email application installed on your device.
Our website can be accessed using a desktop computer, laptop, tablet or smartphone.
Use your mouse to:
Select menu items
Open service pages
Follow links
Complete forms
Select buttons
You may also use the Tab key to move through links, buttons and form fields. Press Enter to activate the selected item.
On smaller screens:
Select the menu icon to open the website menu
Tap a page name to open it
Scroll vertically to read the page
Tap buttons to access forms or contact information
Rotate the device when a wider view is helpful
For better performance and security, use a current version of a commonly supported web browser.
You can use your browser or device settings to increase the size of the website content.
On a Windows computer:
Press Ctrl and + to make the page larger
Press Ctrl and – to make the page smaller
Press Ctrl and 0 to return to the standard size
On a Mac computer:
Press Command and + to make the page larger
Press Command and – to make the page smaller
Press Command and 0 to return to the standard size
On a smartphone or tablet, use the accessibility, text-size or display settings available on your device.
A full-screen browser view may make the website easier to read by reducing other items displayed on the screen.
We aim to make our information understandable and accessible to people with different disabilities, communication needs and levels of digital experience.
A screen reader can read website text and describe links, headings, buttons and form fields.
The experience may vary depending on:
The screen reader being used
Your browser
Your device
The version of your software
The structure of the individual page
Contact us when a page, button, form field or document does not work properly with your screen reader.
People who do not use a mouse may navigate through the website using a keyboard.
Common controls include:
Tab: Move to the next link, button or field
Shift and Tab: Move to the previous item
Enter: Open a selected link or activate a button
Space: Select certain buttons or checkboxes
Arrow keys: Move through some menus and options
The website may be accessed with compatible voice-control software, screen magnification tools, switch devices and other assistive technologies.
Compatibility may differ between devices and software. Contact us when you experience an accessibility problem.
Contact our team when you need website information provided in a different way.
Depending on the information requested, we may be able to assist by providing:
A plain-English explanation
Information over the telephone
A larger-text document
A printable copy
Information by email
A picture-based version
Help from an authorised representative
Additional assistance completing a referral
Tell us which format or communication method works best for you.
Participants who use a language other than English may involve an interpreter, family member, advocate or authorised support person.
Please tell us when you require:
Language interpreting
Auslan support
Communication assistance
Easy Read information
More time to understand information
Information explained to an authorised representative
Take care when entering personal, NDIS, disability or health information into an online form.
Before submitting a form:
Confirm that names and contact details are correct
Check the participant’s NDIS information
Review the selected service
Confirm the referrer’s details
Correct spelling or typing errors
Ensure you are authorised to share the information
Read any privacy or consent statement provided
Avoid submitting forms over unsecured public Wi-Fi where possible.
Do not include unnecessary financial, medical or identification information in a general contact message. Our team can explain how to provide sensitive documents when they are required.
Read our Privacy Policy to understand how personal and sensitive information is collected, used, stored and disclosed.
Website users should review the following pages where available:
The Privacy Policy explains how we handle personal, health, disability, referral and website information.
The Terms & Conditions explain the rules that apply when using the website, making an enquiry or receiving services from Endless PossAbilities.
The FAQ page provides answers about our NDIS services, referrals, funding arrangements, Service Agreements, personal care, community nursing, transport and complaints.
Please tell us when you experience difficulty accessing or using the website.
You may contact us about:
A broken link
A page that does not open
A form that cannot be submitted
Missing or outdated information
Text that is difficult to understand
Problems using a screen reader
Keyboard-navigation problems
Images without useful descriptions
Content that is difficult to view on a mobile device
A document that is not accessible
Incorrect contact or service information
When reporting an issue, tell us which page you were using, what device or browser you used and what happened.
The Endless PossAbilities website is not an emergency-response service and website forms may not be reviewed immediately.
Contact an appropriate emergency or crisis service when urgent mental health assistance is required.
Do not rely on the website contact form for an immediate or life-threatening situation.
Contact our team when you need help finding information, accessing a page, completing a referral or understanding our disability support services.
Endless PossAbilities Disability & Aged Care Services Pty Ltd
Phone: 0415 055 651
Email: peter.tawdrous@hotmail.com
Address: 13A Mort Street, Blacktown NSW 2148
ABN: 24 690 139 783
When contacting us about a website issue, include the page name and a brief description of the assistance you require.
