Endless PossAbilities Disability & Aged Care Services Pty Ltd provides flexible, person-centred disability and aged care support across Sydney. Explore answers to common questions about our NDIS services, referrals, funding, personal care, community nursing, transport assistance and participant rights.
Endless PossAbilities provides personalised disability support services designed to promote independence, safety, confidence and meaningful community participation.
Our services include:
The services provided to each participant are based on their individual goals, support needs, preferences, available funding, and agreed Service Agreement.
Endless PossAbilities provides mobile and community-based disability support across Sydney, including Blacktown and surrounding suburbs.Service availability may depend on the participant’s location, requested support hours, worker availability and the type of assistance required.Contact our team with your suburb and support requirements so we can confirm whether services are currently available in your area.
You can begin by contacting our team or completing the referral form on our website. A participant, family member, guardian, nominee, advocate, support coordinator or healthcare professional may submit a referral.
Our intake process may include:
Submitting a referral does not automatically confirm service availability. Our team will contact you to discuss the next steps and determine whether we can safely provide the requested support.
NDIS funding may be self-managed, plan-managed, NDIA-managed or managed through a combination of these options. The way your funding is managed determines who pays your providers and manages the relevant financial records.
Endless PossAbilities can discuss your plan-management arrangement during the referral process. Access to particular services will depend on your funding, the support being requested and any applicable NDIS provider requirements.
Participants should provide current information about their:
An NDIS Service Agreement is an agreement between a participant and a provider that explains what supports will be delivered and how the service arrangement will operate. It helps both parties understand their expectations and responsibilities.
Your Service Agreement may include:
You may ask questions, request changes and involve a family member, advocate, nominee, support coordinator or another trusted person before agreeing to the document.
Yes. Our supports are planned around the participant’s abilities, goals, routines, preferences, cultural background, communication needs and desired level of independence.
Your personalised support arrangement may consider:
Participants are encouraged to be actively involved in planning and reviewing their services. We aim to support choice and control rather than using a one-size-fits-all approach.
Endless PossAbilities offers high-intensity personal care supports and community nursing care, subject to an assessment of the participant’s needs and our ability to provide the support safely.
Before these services begin, we may require:
Health-related services are delivered according to the participant’s documented care requirements and within the qualifications, training and professional scope of the worker providing the support.
For urgent medical assistance or an immediate threat to life or safety, participants should call 000.
Yes. We provide transport and travel assistance to help eligible participants access appointments, education, employment, shopping, activities and community-based opportunities.
Our innovative community participation support may help participants:
Transport arrangements, vehicle costs, activity expenses, travel time and any participant contributions will be discussed before services begin and documented where applicable.
Endless PossAbilities is developing inclusive, community-based school holiday programs for children of different abilities.
The programs are designed to encourage:
Before a child attends, a parent, guardian or authorised representative may need to provide information about the child’s disability, medical conditions, allergies, medication, dietary requirements, communication needs, behaviour support requirements and emergency contacts.
Program dates, activities, availability, staffing and eligibility will be confirmed with families before enrolment.
You have the right to provide feedback or make a complaint about the quality, safety or delivery of your support without being treated unfairly or having your services negatively affected.
You can raise a concern about:
You may contact Endless PossAbilities directly so we can listen to your concerns, investigate the issue and work with you towards an appropriate resolution.
We value your feedback and use it to help improve our services.
Your feedback is important to us. All information is treated with respect and confidentiality.
